Sales & Membership Associate
2 days ago
StretchLab is seeking a highly motivated and sales-driven individual to join our team as a Sales & Membership Associate.
Job Description:
We are looking for a dynamic and results-driven Sales & Membership Associate to join our team at our Surf City studio in Huntington Beach, CA. As a Sales & Membership Associate, you will be responsible for generating new leads, booking introductory stretches, and retaining current members.
Responsibilities:
• Assist the studio leadership team with the sales process of lead generation, follow-up, and close
• Book and confirm prospective clients into introductory stretches
• Greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities
• Manage social media accounts and send periodic email to members under the general manager's supervision
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a complementary wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
• Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
• Other duties as assigned
Requirements:
• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Must be able to work weekends and evenings
• Part-time position typically between 25 and 35 hours per week, with possibility of more.
• Ability to learn and use the Club Ready software
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in-person, phone and email; bilingual candidates encouraged to apply
• Must be able to meet regular deadlines
• Must have proficient computer skills including customer relationship management systems, social media applications, word processing, and spreadsheet programs
Compensation & Perks:
• Competitive compensation based on experience
• Free or discounted memberships
• Commission paid on sales of memberships and products
• Opportunities for growth within the studios, including additional sales and management opportunities
Job Type: Part-time; potential for full-time; hourly
Pay: Depends upon Experience, skills, and qualifications
Experience:
fitness: 1 year (Preferred)
sales: 1 year (Preferred)
Work Location: Huntington Beach, CA (Surf City)
At StretchLab, we aim to improve lives through the power of stretch. We coach our clients to improved health, flexibility, and mobility and exceed their expectations by applying our individual and team knowledge to the issues they face. We accomplish this by actively listening and honest communication. Personal integrity, a commitment to excellence, and a dedication to our clients and colleagues set our studio apart from all others. As a Sales & Membership Associate, you will be an integral part of our team, working closely with our studio leadership to achieve sales goals and provide exceptional customer service to our members.
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