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Sales Associate

2 months ago


Huntington Beach, California, United States StretchLab Full time
Job Title: Front Desk/Sales Associate

We are seeking a highly motivated and sales-driven individual to join our team as a Front Desk/Sales Associate at our Surf City studio. As a key member of our sales team, you will be responsible for generating new membership sales, retaining current members, and providing exceptional customer service to our clients.

Responsibilities:
  • Assist the General Manager with the sales process, including lead generation, follow-up, and close.
  • Book and confirm prospective clients into introductory stretches or classes.
  • Greet and check-in clients and prospects when they enter the studio.
  • Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants.
  • Participate in pop-up marketing events through pre-sales and beyond, including the set-up, event, and break-down of temporary facilities.
  • Manage social media accounts and send periodic emails to members under the General Manager's supervision.
  • Maintain an acceptable level of personal sales production.
  • Emphasize and enforce objectives of the club as a complementary wellness provider.
  • Present available services to current or prospective members.
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes.
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio.
  • Maintain Club Ready booking software accurately in coordination with headquarters and local procedures.
  • Ensure the studio is clean and tidy; adhere to strict COVID-19 cleaning practices.
Requirements:
  • Excellent sales, communication, and customer service skills required.
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail.
  • Must be able to work weekends and evenings.
  • Part-time position typically between 25 and 35 hours per week, with possibility of more.
  • Ability to learn and use the Club Ready software system.
  • Ability to stand or sit for up to 8 hours throughout the workday.
  • Must be fluent in English and have excellent communication skills via in-person, phone, and email; bilingual candidates encouraged to apply.
  • Must be able to work under pressure and meet tight deadlines.
  • Must have proficient computer skills.
  • Daily and/or occasional local travel may be required.
Compensation & Perks:
  • Competitive compensation based on experience.
  • Free or discounted memberships.
  • Commission paid on sales.
  • Opportunity for bonus based on performance.
  • Opportunities for growth within the studios, including additional sales and management opportunities.

Job Type: Part-time; potential for full-time; hourly

Pay: Depends upon Experience, skills, and qualifications

Experience:
fitness: 1 year (Preferred)
sales: 1 year (Preferred)

Work Location: Surf City Huntington Beach California