Quality Assurance and Performance Improvement Leader

2 weeks ago


Los Alamos, New Mexico, United States Los Alamos National Laboratory Full time
About the Role

We are seeking a highly experienced and skilled Quality Assurance and Performance Improvement Leader to join our Institutional Quality and Performance Assurance (IQPA) Leadership Team as the Group Leader for the Quality Support Services (QSS) Group.

Key Responsibilities
  • Interface and Coordination: Serve as the primary interface between IQPA and customers seeking deployed quality services, ensuring seamless coordination and successful quality assurance support of projects and programs.
  • Group Management: Manage the capabilities of the group to ensure maximum impact on the mission of Los Alamos National Laboratory, including the integration of QSS with IQPA quality programs.
  • Strategic Planning: Interpret requirements, engage in strategic planning, and manage day-to-day operations of the group, allocating resources and programs in support of the mission.
  • Technical Leadership: Demonstrate expert-level experience leading technical operations, including effective decision-making, creative problem-solving, and the ability to clarify technical program requirements.
  • Staffing and Budget Management: Experience as a line manager supervising staff and planning and executing staffing and budget plans in a deployed services environment.
  • Quality Management: Operate at a strategic level, planning and managing quality assurance in support of complex and/or high-hazard operations or programs.
  • Collaboration and Communication: Advanced experience with team building and collaboration to develop, implement, and manage innovative service delivery processes, with excellent interpersonal, oral, and written communication skills.
Requirements
  • Education: Bachelor's Degree from an accredited institution.
  • Experience: 12 years related experience, or an equivalent combination of education and experience directly related to the occupation.
  • Clearance: Ability to obtain a DOE 'Q' Clearance, which typically requires U.S. Citizenship.
Desired Qualifications
  • LANL Mission: Familiarity with the LANL mission and programs to include NQA-1 implementation and DOE 414.1D.
  • DOE/NNSA Mission: Understanding of the DOE/NNSA mission and experience working with NNSA oversight personnel (Site Offices).
  • Quality Standards: Experience leading work activities that provide integration of one or more of the following: 10 CFR 830 Subpart A Quality Assurance Requirements, DOE Order 414.1D Quality Assurance, Nuclear Quality Assurance (NQA-1) Consensus Standard, or SD330, Los Alamos National Laboratory Quality Assurance Program.
  • Process Improvement Experience: Experience with Lean/Agile frameworks.


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