Technical Product Support Specialist

4 days ago


Tallahassee, Florida, United States Qwalifize LLC Full time
Job Description

This is an intermediate professional level role at Qwalifize LLC. The successful candidate will work independently or as part of a project team, occasionally leading projects.

We are seeking a highly skilled IT technical consultant to provide post-sales technical product support. Key responsibilities include analyzing customers' business needs, developing technical requirements, preparing responses to Requests for Quotes (RFQs), configuring integrated solutions, and implementing client solutions.

The ideal candidate will have a broad knowledge of multiple computer environments, platforms, and technologies, as well as in-depth knowledge of Qwalifize LLC's products. This role requires strong analytical and problem-solving skills, with the ability to coach junior staff members.

A minimum of 4 years of high-tech industry experience in product engineering, development, and/or support functions is required. A Bachelor's Degree in Computer Science, Information Systems, or a related field is also necessary. We offer a competitive salary, estimated at $65,000 - $85,000 per year, based on experience and location. Benefits include medical insurance, dental insurance, vision insurance, and paid time off.



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