Smoothie King Assistant General Manager

4 weeks ago


Plainfield, New Jersey, United States Midwest Brands Full time

About the Role:

The Smoothie King Assistant General Manager is a key member of our team, responsible for supporting the General Manager in leading the store to deliver an exceptional guest experience while upholding brand standards and modeling Smoothie King's core values.

Key Responsibilities:

  • Lead and develop the team through communication, recognition, and feedback
  • Ensure an exceptional guest experience by motivating the team to exceed expectations
  • Provide a high-quality product while ensuring compliance with company food safety procedures
  • Communicate sales performance and share strategies to leverage KPIs to meet daily goals
  • Assist and support the General Manager with community marketing to increase brand and location awareness
  • Provide a safe and well-maintained store for the team and guests, using company tools and checklists
  • Communicate in a positive and calm manner with the team and guests, resolving challenges and reducing tensions, maintaining an environment with a resolve toward positive outcomes
  • Implement company programs, supporting the General Manager by inspiring the team to meet operational standards set forth by Smoothie King
  • Manage cash handling activities, following and upholding company policies and procedures
  • Drive profitability while maintaining a fun and welcoming environment

Requirements:

  • A dedicated focus to an outstanding customer experience
  • Guest service experience in a restaurant or retail environment - 2 years
  • Supervisory or leadership experience - 1 year
  • Flexible work schedule, 40 hours/week; opening, closing, some weekends and holidays
  • Must be 18 years of age or older
  • Must be authorized to work in the United States
  • Willing to undergo a background check
  • Ability to lift or assist in lifting to 50 pounds and stand for 8 or more hours, outside of breaks
  • Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch
  • Ability to tolerate exposure to a variety of fresh, dried and frozen products, powdered substances including but not limited to berries, bananas, peanuts, tree-nuts (like almonds) milk, soy, proteins, grains and spices without posting a direct threat to personal health and safety
  • Ability to be mobile in a walk-in refrigerator or freezer with temps ranging from 40

Benefits:

  • Health, Dental, Vision and Life insurance
  • Corporate membership
  • Employee discount, including at partner Midwest Brands
  • Paid Time Off, accruing to schedule posted in SKMW handbook, available after 90 days

About Midwest Brands:

Midwest Brands, owned by the Hamilton and Clancy Group, is a leading provider of healthy lifestyle products and services. Our mission is to help people live a healthy lifestyle by offering the best products to put in and on their body while providing the best facilities for a judgment-free workout.

We are committed to being the best employer to our team members, enabling them to provide World Class Guest Service, every time.



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