Executive Housekeeper Assistant
18 hours ago
We are seeking a highly skilled and experienced Housekeeping Assistant Executive to join our team at Vail Resorts. As a key member of our housekeeping department, you will be responsible for managing the daily operations of the housekeeping team to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Key Responsibilities:- Oversee the day-to-day housekeeping operations, including daily opening and closing procedures, and staff assignments.
- Ensure the correct handling of lost guest property in accordance with Resort procedures.
- Manage onsite laundry operations and maintain adequate levels of supplies and materials.
- Evaluate guest satisfaction levels and monitor trends through guest surveys and other means, with a focus on continuous improvement.
- Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
- Set departmental targets and objectives, work schedules, and ensure that company policies and procedures are implemented.
- At least two years of housekeeping management experience.
- Bi-lingual Spanish speaking ability is a must.
- Must be detail-oriented and have strong written and verbal communication skills.
- Ability to communicate effectively within and outside the housekeeping department.
- Ability to creatively problem-solve with guests, employees, and various other departments within the resort.
- Must be able to manage multiple priorities in a fast-paced environment.
- Ability to lift, push, pull up to 65 pounds on a regular basis.
- Must have excellent organization and computer skills.
- Must be able to work evenings, weekends, and holidays as needed.
- HOA property experience.
- Housekeeping experience.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
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