Business License Processing Specialist

2 weeks ago


Marietta, Georgia, United States City of Marietta, GA Full time
Compensation: $20.38 per hour
Status: Open Until Filled

This position serves as a key role within the Business License division of the Finance department, reporting directly to the Business License Manager. The incumbent will be tasked with providing assistance to clients, evaluating and processing applications, renewal requests, monthly excise taxes, and assessing penalties and interest for late charges and license transfers related to business licenses.
  • Provide support to clients (in-person, via phone, email, or mail) regarding inquiries about fees, calculations, applications, renewal requests, and verifying the jurisdiction of business locations, as well as determining the correct classification codes.
  • Process applications for General Business Licenses, Temporary Vendors, and Mobile Food Trucks, which includes:
    • Identifying the jurisdiction based on the business location.
    • Guiding applicants through the requirements and assisting with the completion of necessary forms.
    • Classifying businesses according to type, gross income, and employee count.
    • Calculating fees based on classification codes to establish the Occupation Fee.
    • Collecting payments and issuing receipts.
    • Creating a Business License account number and generating the appropriate licenses using computer systems.
    • Preparing, reviewing, and processing applications and payments with efficiency and precision.
    • Ensuring all receipts and payments are accurately balanced and reconciled.
    • Scanning and organizing applications, pending payments, refunds, and other relevant Business License documents.
  • Handle applications for Privilege Licenses (including Massage, Pawn Shop, Security and Private Investigator, Security Alarm, Alcoholic Beverage, Sunday Sales, Alcohol Agent Change, Special Event Alcohol Catering), which involves:
    • Meeting with applicants to discuss procedures and compliance with City Code requirements.
    • Reviewing completed applications, identifying and marking any missing information.
    • Utilizing GIS applications and computer systems to verify jurisdiction based on business location maps.
    • Contacting applicants for any missing documents, information, or payments related to mailed applications.
    • Verifying that all required documents (such as plats, surveys, leases, financial statements, proof of residency, food purchase receipts, customer sales receipts, etc.) are received and comply with City Codes.
    • Preparing application folders for the Business License Manager's review.
    • Processing Privilege applications and payments within the cash receipts system.
    • Ensuring all receipts and payments are accurately balanced and reconciled.
    • Issuing notifications to business owners regarding returned checks.
    • Reviewing monthly excise tax reports for Hotel/Motel Occupancy Tax and Rental Motor Vehicle, verifying fee amounts and processing payments.
    • Collaborating with the Senior Revenue Officer to ensure total monthly excise taxes collected align with the General Ledger.
    • Reviewing monthly beer, wine, and liquor excise tax reports for payments from beverage wholesalers and Consumption on the Premises businesses.
    • Generating monthly liquor excise tax reports, identifying accounts in arrears, and reaching out to business owners regarding overdue payments.
Preferred Qualifications:
  • High school diploma or GED with 3 years of relevant experience in accounting, finance, or a related field. Alternatively, an Associate Degree in Business or Finance with at least 6 months of experience in business license and application processing is preferred.
  • Ability to learn city business license classifications.
  • Typing proficiency of 45 words per minute with accuracy.
  • Strong mathematical skills and proficiency with calculators.
  • Excellent problem-solving abilities, with a methodical and analytical approach.
  • Proficient in using personal computers with various software applications, as well as office equipment including fax machines, scanners, printers, and 10-key adding machines/calculators.
  • Ability to utilize and research online reference materials, such as maps and professional licensing websites.
  • Strong written and verbal communication skills, with the ability to compose clear and accurate correspondence.
  • Experience in handling and reconciling financial transactions.
  • Ability to work independently and manage daily tasks effectively.
  • Strong organizational skills and the ability to prioritize work.
  • Successful completion of a credit history check is required after a conditional offer of employment.
Disclaimer
Successful candidates will be required to undergo a drug screening and background check.

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