Hospitality Services Manager

7 days ago


Galveston, Texas, United States Hospitality Health ER Full time
About the Role

Hospitality Health ER is seeking a skilled Hospitality Supervisor to join their team. As a key member of the department, you will be responsible for providing exceptional patient care and ensuring a positive experience for all visitors.

Key Responsibilities
  • Provide functional direction and leadership to the department to maintain high-quality patient care.
  • Develop and implement strategies to improve patient satisfaction and loyalty.
  • Collaborate with the team to ensure seamless communication and efficient workflow.
  • Manage inventory and supplies to maintain a well-stocked facility.
  • Participate in marketing events to promote the company's brand and services.
  • Engage with patients, visitors, and staff to provide a warm welcome and exceptional customer service.
  • Maintain patient rooms and common areas to ensure a clean and comfortable environment.
Requirements
  • Current driver's license with no restrictions.
  • Ability to work effectively with patients, staff, and physicians.
  • Flexibility to meet scheduling demands of the department.
  • Demonstrated ability in customer service practice related to direct patient care in a high-volume, high-stress environment.
Benefits and Compensation

Hospitality Health ER offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with company match. Paid vacation and a competitive salary are also offered.



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