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Benefits Administration Services Associate III

2 months ago

South Mills, North Carolina, United States Conduent HR Services, LLC Full time
About the Benefits Administration Services Associate III Role

At Conduent HR Services, LLC, we are seeking a highly skilled Benefits Administration Services Associate III to join our team. As a member of our team, you will play a critical role in delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and accurate responses to customer inquiries regarding retirement and survivor benefits
  • Manage a high volume of incoming customer calls while navigating through multiple systems
  • Utilize excellent communication skills to create positive experiences for our customers and clients
  • Work collaboratively with a supportive team to achieve shared goals and objectives
Requirements:
  • Experience in high-volume calls and customer service
  • Previous experience working with retirement benefits and caseloads
  • Excellent communication and problem-solving skills
  • MS Office proficiency, with intermediate level skills in Word and Excel
  • Ability to effectively multi-task and prioritize tasks
  • High school diploma or equivalent
What We Offer:
  • A competitive salary range of $33,600 - $42,000
  • A comprehensive benefits package, including health insurance, voluntary dental and vision programs, life and disability insurance, and a retirement savings plan
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development
Equal Employment Opportunity:

Conduent HR Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.