Customer Service Associate
1 week ago
Customer Service Associate - State of Missouri
Department of Revenue
ROLE OVERVIEW:
This role serves as a vital customer support and technical position, responsible for the examination and processing of various documents and applications associated with motor vehicle and driver licensing operations.
Some roles may be situated within our call centers and record management facilities.
KEY RESPONSIBILITIES:
- Provide clear explanations of laws, regulations, and procedures to customers.
- Conduct thorough searches of computerized records and files.
- Effectively communicate requested information to clients, whether in person or via telephone.
- Process requests related to all aspects of motor vehicle and driver licensing operations.
This position is essential in ensuring that customers receive accurate and timely information regarding their inquiries and transactions.
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