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Customer Service Team Member

2 months ago

Jefferson City, Missouri, United States Sonic Full time

As a SONIC Drive-In Service Associate, your main duty is to ensure every guest enjoys a SuperSONIC experience by:

  • Providing a warm, friendly, and swift service to each guest
  • Being knowledgeable about the menu and assisting customers with all customizable options
  • Taking initiative to address customer concerns, ensuring every guest leaves satisfied
  • Upholding SONIC's safety and cleanliness standards
Here’s what we can offer you:
  • Competitive Compensation
  • Discounted Food & Beverages
  • Referral Incentives
  • Flexible Work Hours
  • Opportunities for Advancement
  • Participation in Dr Pepper Sonic Games
  • Scholarship Opportunities
  • Anniversary Recognition Program
  • Team Rewards
What You’ll Need:
  • A contagious positive attitude (You are a SONIC Brand Ambassador)
  • Ability to remain composed, especially in challenging situations
  • Resilient spirit - understanding that everyone makes mistakes and can recover from setbacks
  • Eagerness to learn and develop
  • Team-oriented mindset and willingness to assist where necessary
  • Effective communication skills; basic math and reading abilities
  • Willingness to work flexible hours, including nights, weekends, and holidays
The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization operates independently and is responsible for its own employment-related decisions. Nothing in these materials should be interpreted as the franchisor being involved in or controlling a franchise employee's essential terms and conditions of employment.

Service Associate Requirements:
  • Ability to work irregular hours, including nights, weekends, and holidays
  • Flexibility in all situations based on business needs
  • Effective communication skills; basic math and reading abilities
  • Willingness to adhere to appearance, uniform, and hygiene standards at SONIC
Additional Qualifications...
  • Friendly and smiling demeanor that enjoys providing courteous service to our guests
  • A willingness to cross-train across various stations - it keeps the job interesting
  • A team player focused on cleanliness and safety.
Join us in creating a sensational experience for our guests