Wine Sales and Service Manager

1 week ago


Reston, Virginia, United States The Inn at Grace Winery Full time

About The Inn at Grace Winery

We are a premier winery and event venue nestled in the Brandywine Valley, offering a tranquil haven with vineyards, a historic barn, and award-winning Pennsylvania wines.

Role Overview

This is a full-time on-site position for a Tasting Room Manager at The Inn at Grace Winery. The successful candidate will oversee day-to-day operations, wine sales, wine education, customer service, wine club management, private wine tours and tastings, and wine tasting experiences for guests.

Key Responsibilities

  • Manage wine sales and inventory, ensuring optimal customer experience
  • Develop and lead wine education programs, promoting wine knowledge and appreciation
  • Provide exceptional customer service, addressing guest inquiries and concerns
  • Coordinate wine club activities, including tastings and events
  • Organize private wine tours and tastings, showcasing our wines and facilities
  • Collaborate with the hospitality team to ensure seamless guest experiences

Requirements

  • Wine sales and wine education expertise
  • Excellent customer service and communication skills
  • Experience in wine tasting and wine club management
  • Strong organizational and leadership abilities
  • Knowledge of Pennsylvania wines and viticulture is a plus
  • Previous experience in hospitality or winery management
  • Certification in wine studies or related field preferred


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