Wine Sales and Service Manager
1 week ago
About The Inn at Grace Winery
We are a premier winery and event venue nestled in the Brandywine Valley, offering a tranquil haven with vineyards, a historic barn, and award-winning Pennsylvania wines.
Role Overview
This is a full-time on-site position for a Tasting Room Manager at The Inn at Grace Winery. The successful candidate will oversee day-to-day operations, wine sales, wine education, customer service, wine club management, private wine tours and tastings, and wine tasting experiences for guests.
Key Responsibilities
- Manage wine sales and inventory, ensuring optimal customer experience
- Develop and lead wine education programs, promoting wine knowledge and appreciation
- Provide exceptional customer service, addressing guest inquiries and concerns
- Coordinate wine club activities, including tastings and events
- Organize private wine tours and tastings, showcasing our wines and facilities
- Collaborate with the hospitality team to ensure seamless guest experiences
Requirements
- Wine sales and wine education expertise
- Excellent customer service and communication skills
- Experience in wine tasting and wine club management
- Strong organizational and leadership abilities
- Knowledge of Pennsylvania wines and viticulture is a plus
- Previous experience in hospitality or winery management
- Certification in wine studies or related field preferred
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