Program Manager

4 weeks ago


Pullman, Washington, United States Washington State University Full time
Job Title: Program Specialist

Washington State University is seeking a highly skilled and motivated Program Specialist to join our team in the Office of Academic Engagement. As a key member of our team, you will play a critical role in supporting student involvement in high-impact educational experiences.

Key Responsibilities:
  • Implement systems and methods for student programs and services
  • Serve as the primary contact for the Commons Student Center and associated programs
  • Provide day-to-day support and student service referral
  • Interpret and enforce academic policies and procedures
  • Monitor and evaluate student services and operational effectiveness
  • Provide information and clarification regarding University policies and procedures
  • Recruitment activities and other forms of student services
  • Represent the organization with internal and external constituents
Requirements:
  • Bachelor's degree or equivalent education/experience
  • Excellent verbal/written communication and interpersonal skills
  • Experience in administrative, finance, and record management
  • Intermediate proficiency in Microsoft Excel
  • Demonstrated experience with Microsoft Office, including Access, Excel, Outlook, PowerPoint, and Word
  • Ability to work effectively and positively in a diverse environment
  • Ability to prioritize tasks effectively
  • Attention to detail, organized, and multi-tasking to meet deadlines
  • Experience analyzing, evaluating, and applying professional judgment
Preferred Qualifications:
  • Experience working in Higher Education
  • Knowledgeable in Microsoft Excel Pivot Tables and Power Queries
  • Knowledgeable in Adobe Creative Suite and/or WordPress
  • Knowledgeable in Workday Administrative Systems
  • Master's degree in a related field
  • Previous work experience at an institution of higher education
  • One or more years of experience advising/counseling students in a higher education setting
  • Experience working with diverse faculty, students, and staff
  • Ability to exercise professional judgment and leadership
Additional Information:

Washington State University is an equal opportunity employer and is committed to diversity and inclusion. We welcome applications from qualified candidates who share our commitment to these values.



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