Federal Account Executive

5 days ago

Vienna, Virginia, United States ServiceNow Full time
Job Title: Federal Sr Account Executive

As a Federal Sr Account Executive at ServiceNow, you will be responsible for producing new business with our largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams to support our esteemed clients.

Key Responsibilities:
  • Provide strategic leadership to clients and manage all executive relationships between ServiceNow and assigned clients.
  • Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes.
  • Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources.
  • Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level.
  • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
  • Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services.
Requirements:
  • 7+ years of experience in client management, and aligning account strategies to revenue opportunities.
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management.
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations).
  • Experience achieving sales targets and leading virtual or matrixed teams.
  • Ability to understand broad, macro-level business IT needs for a prospective client.
  • Travel up to 50% (depending on geography/region).

We offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an equal opportunity employer and welcomes applications from diverse candidates.

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