Assistant Manager

1 month ago

Los Angeles, California, United States Auntie Anne's Full time
Job Overview

Auntie Anne's is seeking a skilled and energetic Assistant Manager to lead our team at the Citadel Outlets location. As a key member of our management team, you will be responsible for executing brand excellence and overseeing the daily operations of the store.


Key Responsibilities:

  • Manage restaurant operations during scheduled shifts, ensuring seamless execution of our brand standards.
  • Schedule and supervise staff, fostering a positive and productive work environment.
  • Monitor inventory levels, order supplies, and manage deliveries to maintain optimal store conditions.
  • Ensure the store meets health, food safety, and safety regulations, maintaining a clean and sanitized environment.
  • Exercise good judgment in decision-making and reporting issues to the General Manager.
  • Resolve customer complaints in a timely and professional manner.
  • Maintain critical product and service quality standards, including restaurant cleanliness, sanitation, and timely service.
  • Complete required side work duties and end-of-shift checkouts to ensure smooth operation of the restaurant.
  • Maintain the register area clean and well organized, stocking supplies as needed.
  • Answer questions about menu items, including food content, preparation style, beverages, and other food services.
  • Assist crew members with food preparation and perform other duties as directed by the General Manager.

Requirements:

  • Minimum of 3 years of Assistant management experience in the food industry.
  • Possess a valid food handlers certificate if required by state or local government.
  • Proficient in Excel and other Microsoft Office programs.

Auntie Anne's and Eureka Food Enterprises is an Equal Employment Opportunity employer committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We value and celebrate our employees' differences and strive to create a work environment that is inclusive and respectful of all individuals.

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