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Office Support Specialist

1 month ago

Redwood City, California, United States Boys & Girls Clubs of the Peninsula Full time
Job Summary

The Office Clerk will provide administrative support to the Redwood City Clubhouse, ensuring the efficient operation of the program. This role will work closely with the on-site leadership team and program staff to provide a safe and welcoming environment for members.

Key Responsibilities

- Manage the BGCP office and associated operations during program hours
- Greet, monitor, and track all members and visitors on site, including parents and volunteers
- Manage student sign-in and sign-out process
- Answer all phone calls and return messages in a timely manner
- Manage office, first aid, and program supply inventories
- Ensure that the office is neat and organized and fosters physical and emotional safety and customer service
- Create a positive work atmosphere and foster teamwork and constructive exchange of ideas with peers
- Manage daily snack and lunch processes (if applicable)
- Participate in planning and executing special events as needed (if applicable)
- Undertake other duties as assigned

Requirements

- Spanish fluency is required
- Proficiency in basic computer skills
- Familiarity with MS Office and Google Workspace
- Proven experience of administrative work with and excellent knowledge of standard office processes
- Commitment to BGCP's mission and vision and working with youth
- Experience working with diverse youth and communities of color
- Keen attention to detail and ability to create systems for efficiency and effectiveness
- Maturity and strong communication skills
- Energy, leadership skills, strong initiative, ability to motivate through positive reinforcement
- Positive attitude, team player, strong customer service orientation

Work Environment

The Office Clerk will work in a fast-paced environment with frequent interactions with members, staff, and visitors. The role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

What We Offer

- Competitive hourly rate of $22-25/hour, depending on experience
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- The chance to make a positive impact on the lives of youth in our community