Medical Front Desk Coordinator
4 days ago
New York Health is a leading healthcare provider that is transforming the way healthcare is delivered. Our team of healthcare professionals is dedicated to providing whole-person care that addresses every aspect of our patients' well-being.
Job SummaryWe are seeking a highly skilled and experienced Medical Front Desk Receptionist to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining the reception area.
- Answer telephones; respond to inquiries; resolve issues; and schedule patient appointments.
- Collect co-pays and balance the total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform tasks as assigned for special projects.
- High School diploma with at least 1 year of experience.
- Bachelor's Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Possession of typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
- Spanish speaking preferred.
We offer a competitive salary up to $22 and a comprehensive benefits package, including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more.
Please visit our website at www.nyhealth.com for more information about our organization and this opportunity.
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