Dental Patient Coordinator

2 days ago


Patchogue, New York, United States Babylon Dental Care Full time
About Babylon Dental Care

We are a dynamic and vibrant dental practice dedicated to providing exceptional care to our patients. With a legacy of over 41 years, we have built a reputation for our commitment to excellence, compassion, and unmatched patient care.

Job Title: Patient Coordinator

We are seeking a highly skilled and motivated Patient Coordinator to join our Front Desk team. As a Patient Coordinator, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Educate patients about their treatment plans and associated fees
  • Accurately calculate insurance benefits and patient financial responsibilities
  • Work with outside patient care financing companies to provide financial options
  • Collaborate with our financial team to address and collect patient balances
  • Respond to live chats and website leads
  • Answer incoming calls and schedule future appointments
  • Participate in morning and afternoon huddles to ensure effective communication
  • Mentor new team members and provide training
Requirements:
  • 3+ years of experience in a dental front desk position
  • Flexibility in regards to scheduling, including early morning, late evenings, and some holidays
  • Excellent attention to detail and high follow-through
  • Ability to calculate percentages accurately and quickly
  • Positive, friendly, and enthusiastic attitude
  • Outstanding teamwork skills and ability to work with a diverse group of people
Benefits:
  • Competitive compensation: $22-$28 per hour
  • Comprehensive benefits, including paid holidays, personal time off, sick time, health insurance options, and a 401K with employer match
  • Monthly team bonus opportunities
Why Join Our Team?

We offer a collaborative work environment where our team members are supported and recognized for being whole-hearted professionals. We believe our team is our greatest asset and invest in each member's personal and professional development. Our core values include teamwork, growth mindset, serving, quality, over-delivering, and ethics. We are passionate about giving more in value to our patients, community, and practice than what we expect in return.



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