Workday Integrations Lead

3 weeks ago

Adelphi Maryland, United States University System of Maryland Office Full time
Job Summary

We are seeking a highly skilled Workday Integrations Lead to join our team at the University System of Maryland Office. As a key member of our Workday support team, you will be responsible for overseeing the design, deployment, and maintenance of integrations to and from Workday.

Key Responsibilities
  • Lead and manage the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday.
  • Support efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
  • Assist with integration development, testing, and validation.
  • Identify opportunities to improve processes and procedures and coordinate with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment.
  • Support planning activities on implementation projects with the goal of identifying configuration, data, and system requirements to support future state processes.
  • Serve as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery.
  • Collaborate across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.
  • Manage and develop the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight.
  • Provide guidance on integration best practices, setting integration development guidelines and standard practices.
  • Participate in design sessions that impact crossover functionality and business needs.
  • Proactively communicate with leadership, ensuring alignment and collaboration.
Requirements
  • Hands-on Workday integration experience with good communication skills.
  • 2 years of IT experience in technical analysis, design, and implementation.
  • 2 years of hands-on experience with Workday integrations in a post-production environment.
  • Experience with Web Services.
  • Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad).
  • Detailed understanding of Workday concepts and general module functionality.
  • Understanding of basic database architecture, tables, functional interactions.
  • Ability to recognize and understand impacts to downstream systems.
  • Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues.
  • Demonstrated ability to coordinate a high level of activity under various conditions and constraints.
  • Good interpersonal skills, including relationship and conflict management.
  • Ability to work in a team-oriented, collaborative environment.
  • Understanding of IT Change Management practices.
  • Working knowledge of Workday financial and or HR systems.
Preferred Qualifications
  • Workday Pro Certification in Integrations
  • Experience in a Higher Ed environment.
  • Workday implementation experience.
Benefits
  • Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave
  • Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts.
  • Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA.
  • Life Insurance: Optional term life and AD&D benefits through MetLife.
  • Tuition Benefits: Tuition remission for employees and their families.
  • Training & Development: Free professional development conferences and unlimited LinkedIn Learning access.
  • Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union.
  • Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services.

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