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Client Service Liaison

2 months ago

Victor, New York, United States Perinton Veterinary Hospital Full time

**Job Summary**

Perinton Veterinary Hospital, a leading provider of animal care services, is seeking a highly skilled and compassionate Client Service Liaison to join our team. As a key member of our hospital staff, you will be responsible for delivering exceptional customer service to our clients and their pets.

**Key Responsibilities:**

  • Communicate effectively with clients to understand their needs and concerns.
  • Schedule appointments and manage client records with accuracy and attention to detail.
  • Process client payments and maintain patient records in a timely and efficient manner.
  • Dispense pharmaceuticals as needed and coordinate with pharmacies to ensure seamless prescription fulfillment.
  • Multi-task and prioritize tasks to ensure a smooth and efficient work environment.

**Requirements:**

  • High School Diploma or equivalent; Associate's degree or higher preferred.
  • At least 6 months of customer service experience; veterinary hospital experience a plus.
  • Ability to lift up to 40 pounds and perform physical tasks such as squatting, reaching, standing, and walking throughout the day.

**What We Offer:**

  • A competitive hourly rate of $16.00 to start, based on skills and experience.
  • A comprehensive benefits package, including 401k, paid continuing education, student loan support, mental health and family support sessions, and generous pet discounts.

**Ideal Candidate:**

We are seeking an upbeat and self-motivated individual with a passion for delivering exceptional customer service. Our ideal candidate is a team player who is committed to providing a welcoming and educational environment for clients and pets. If you are a motivated and compassionate individual who is looking for a challenging and rewarding role, we encourage you to apply.