Lead Retail Guide

4 weeks ago


Westlake, Ohio, United States Orvis Full time
Unlock Your Potential as a Retail Guide at Orvis

At Orvis, we're passionate about connecting people with the outdoors. As a Retail Guide, you'll play a vital role in creating an exceptional customer experience and inspiring others to do the same.

Key Responsibilities:
  • Create a welcoming store atmosphere that showcases our products and values
  • Lead by example, demonstrating our core values of surprising and delighting customers, taking pride in our products, and protecting what we love
  • Coach and develop your team to deliver an exceptional customer experience
  • Engage with customers, suggesting products and solutions that meet their needs
  • Solve problems and handle ambiguity with sound judgment
  • Ensure the store is well-organized, visually appealing, and meets our high standards
What We Offer:
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as a 401(k) savings plan
  • A monthly Team Incentive Program and generous associate discount
  • Opportunities to earn travel credits and participate in our Fly Rod loaner program
  • A supportive work environment that prioritizes work-life balance and recognizes the importance of time off and holiday pay

We're committed to creating a workplace that's inclusive, diverse, and empowering. If you're passionate about the outdoors and dedicated to delivering exceptional customer experiences, we'd love to hear from you.


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