Retail Sales Leader

3 weeks ago


Westlake, Ohio, United States Orvis Full time

At Orvis, we're passionate about bringing people together through the great outdoors. As a Lead Retail Guide, you'll play a key role in creating an exceptional customer experience. You'll work closely with the Store Manager to:

  • Build a welcoming store atmosphere that makes customers feel at home
  • Lead by example as a brand ambassador in a fast-paced retail environment
  • Set the tone for your team to deliver outstanding customer service
  • Demonstrate our core values of surprising and delighting customers, taking pride in our products, and protecting what we love

We're looking for someone with a friendly and inviting personality, who can build strong relationships with customers and colleagues. You'll need to be able to:

  • Engage customers and suggest products in a helpful and authentic way
  • Observe and coach selling opportunities to develop your team
  • Solve problems for customers and colleagues with sound judgment
  • Be reliable and responsible in opening and closing the store
  • Have strong computer skills and be able to learn and apply business programs

We offer a comprehensive benefits package, including medical, vision, and dental coverage, a monthly team incentive program, and paid time off. We're committed to ensuring a great work-life balance and providing opportunities for growth and development.



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