Lead Systems Operations Engineer

4 weeks ago

Westlake, Ohio, United States Wells Fargo Full time
About this role:

We are seeking a highly skilled Lead Systems Operations Engineer to join our Commercial and Corporate & Investment Banking Technology (CCIBT) team. As a key member of our team, you will be responsible for leading complex initiatives, providing high-level systems consultation, and collaborating with technical peers to resolve systems support issues.

Key Responsibilities:
  • Lead broad impact initiatives, including provision of high-level systems consultation for technology teams
  • Work as a key participant in large-scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions
  • Make decisions on technical changes and enhancements
  • Consult with engineering teams on change design, requiring a solid understanding of technical process controls or standards
  • Collaborate and consult with technical peers, colleagues, and mid-to-more experienced level managers to resolve systems support issues and achieve goals
Requirements:
  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, or education
  • 3+ years of experience with automation using PowerShell, Bash, or Python
  • Desired qualifications include 4+ years of application production support experience, 3+ years of JAVA or .NET support experience, 3+ years of Microsoft Windows and Red Hat Linux or UNIX server support experience, 3+ years of capital markets experience, knowledge and hands-on experience with application observability tools like Splunk, ELK, Grafana, and Prometheus, knowledge and understanding of secure multi-protocol transmission services, knowledge and understanding of PKI and SSL concepts, experience with documentation tools like Visio, MS Word, Confluence, Excel, and Splunk, knowledge and understanding of DevOps principles, experience supporting an enterprise-level environment, ability to interact with all levels of an organization, including management, ability to analyze, define, and document requirements for data, workflow, logical processes, hardware, and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies, ability to analyze information and provide recommendations to address and resolve business issues for a specific business group, ability to guide and consult with IT management and technical staff regarding use of emerging technologies and associated services, ability to participate in defining corporate implementation and integration strategies of new technologies, ability to solve software and infrastructure issues, strong team or technical leadership experience, strong verbal, written, and interpersonal communication skills
Job Expectations:
  • This position is not eligible for visa sponsorship
  • Relocation assistance is not available
  • Flexibility to work in a 24/7 environment, including weekends, holidays, and in on-call rotation
  • Ability to work additional hours as needed
  • Ability to work onsite at the posted location(s)
Posting Location(s):

194 Wood Ave S., Iselin, NJ 08830, 1525 W WT Harris Blvd., Charlotte, NC 28262, 1301 Solana Blvd, Westlake, TX 76262

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