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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aramark Uniform Services. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in your designated territory.
Key Responsibilities
- Safely operate a company vehicle to provide products and services to customers in a designated area.
- Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
- Manage daily routes independently to ensure accurate and timely delivery of products.
- Load and unload products according to company policies and procedures.
- Review invoices daily for completeness and accuracy, making corrections as needed.
- Meet sales goals and promote overall route growth to enhance profitability.
- Develop leads and prospects, solicit new business, and prepare service agreements.
- Assist the sales organization with the procurement of new business.
- Understand services, policies, and pricing methods and clearly explain them to customers.
- Monitor customer feedback and handle customer issues in a prompt and courteous manner.
Requirements
- Must be at least 21 years old and have a valid driver's license with an excellent driving record.
- Customer service experience with a wide variety of consistent customer contact.
- Strong math and basic computer skills.
- Demonstrated experience selling services/products and generating new business is preferred.
- Excellent customer service and verbal communication skills are required.
- Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working Environment
This position requires the ability to work in a fast-paced environment with irregular and long hours. The physical demands of the job include lifting and maneuvering up to 25 pounds and occasionally lifting and maneuvering 50+ pounds. The working conditions may include exposure to adverse and varying weather conditions.
Education and Certifications
- High school degree or equivalent is required.
- A valid driver's license is required.
Aramark Uniform Services is an Equal Opportunity Employer
