Office Administration Specialist

2 weeks ago


Owings Mills, Maryland, United States TEKsystems Full time
Position Overview:
TEKsystems is seeking a dedicated Licensing Associate to provide administrative support in the area of vehicle title and registration. This role operates in a hybrid work environment, requiring 2-3 days on-site attendance each week.

Key Responsibilities:
  • Serve as the primary contact for initial title and registration transactions, ensuring compliance with state regulations.
  • Assist drivers in maintaining the legality of their vehicle plates throughout the title and registration process.
  • Focus on cost-effective and efficient transaction processing.
  • Utilize strong organizational skills to manage multiple tasks under pressure while maintaining professionalism.
  • Communicate effectively, both verbally and in writing, to address inquiries and provide assistance.
  • Demonstrate proficiency in Microsoft Office applications and general office equipment.

Transaction Management:
  • Process state transfers, ownership changes, title corrections, and other related transactions.
  • Collaborate with internal and external clients, including tag agents and dealers, to facilitate smooth transaction processing.
  • Identify and escalate complex requests to appropriate subject matter experts.
  • Maintain a thorough understanding of state-specific requirements for titling and registration.

Team Collaboration:
  • Support team members by monitoring workload and assisting with tasks as needed to achieve departmental objectives.
  • Engage with other operational units to ensure accurate guidance and updates throughout the title and registration process.

Qualifications:
  • High School Diploma required; a 2- or 4-year degree is preferred.
  • 1-3 years of experience in an administrative or customer support role.
  • Proficient in Microsoft Office and adaptable to new software applications.

About TEKsystems:
As a leader in Full-Stack Technology Services and Talent Services, TEKsystems partners with clients to drive transformation and innovation. With a workforce of 80,000 and collaborations with over 6,000 clients, including a significant portion of the Fortune 500, we are committed to creating opportunities in a rapidly evolving business landscape. TEKsystems is an equal opportunity employer, welcoming applicants from diverse backgrounds.

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