Technical Support Specialist

5 days ago


Washington, Washington, D.C., United States Marathon TS Full time
Job Overview

We are seeking a skilled Technical Support Specialist to join our team at Marathon TS, providing expert-level support for our clients.

Key Responsibilities
  • Customer Support: Provide timely and effective assistance to clients, resolving technical issues and ensuring customer satisfaction.
  • Troubleshooting: Analyze complex problems, identify root causes, and develop creative solutions to resolve issues efficiently.
  • Communication: Foster strong relationships with clients through clear, concise, and professional communication.
Requirements
  • Experience: 5+ years in IT support or related field.
  • Skills: Microsoft Office Suite, analytical thinking, and excellent written and verbal communication skills.
  • PREFERRED SKILLS: Experience troubleshooting GIS applications (5+ years).

Estimated Salary Range: $80,000 - $110,000 per annum, depending on experience and qualifications.



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