Client Service Manager
3 weeks ago
Harrison Gray Search & Consulting is seeking a highly skilled Client Service Manager to join our team. This role involves providing exceptional service and support to identified clients, managing or directing all day-to-day service needs. The ideal candidate will have 3-5+ years of experience in middle market commercial lines and a property and casualty insurance license in good standing.
Key Responsibilities:
- Managing a middle market commercial book of business in direct support of local office operations.
- Providing prompt, accurate, and thoughtful service to clients by meeting or exceeding their needs.
- Identifying and placing quality programs with competitive pricing and favorable terms for new and existing clients.
- Producing accurate and thorough written submissions and proposals using Word, Excel, and PowerPoint.
- Maintaining accurate client records within the agency management system, Epic.
- Analyzing programs, coverages, loss runs, and pricing.
- Developing and maintaining strong relationships with clients and vendor partners.
Requirements:
- Client/Quality Focus: Anticipates, monitors, and meets the needs of clients, responding to them appropriately.
- Organization and Planning: Ability to plan, prioritize, and organize work to meet or exceed deadline expectations.
- Attention to Detail: Ensures work is comprehensive and error-free.
- Coachable: Quick learner with the ability to take direction and constructive feedback.
- Communication: Effectively conveys information and expresses thoughts and facts.
- Emotional Intelligence/Inclusiveness: Interacts appropriately with all team members, visitors, carriers, and community partners.
What We Offer:
Harrison Gray Search & Consulting offers a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
-
Insurance Client Service Specialist
4 weeks ago
Independence, Ohio, United States Harrison Gray Search & Consulting Full timeJob OverviewThe Client Service Specialist role at Harrison Gray Search & Consulting involves developing and maintaining strong relationships with clients by providing exceptional customer service and support. This position requires a high level of professionalism, attention to detail, and effective communication skills.Key Responsibilities:Manage a small...
-
Lead Facility Manager
4 weeks ago
Independence, Ohio, United States Lakeside Facility Service Group Inc Full timeJob OpportunityLakeside Facility Services Group Inc is seeking a highly skilled and experienced Account Manager to oversee one main location, ensuring exceptional service and response to our customers.This role requires a strong understanding of cleaning requirements and the ability to supervise large buildings and multiple employees. The ideal candidate...
-
Senior Client Partner Consultant, DentaQuest
3 weeks ago
Independence, Ohio, United States Sun Life Financial Full timeJob SummaryWe are seeking a highly skilled and experienced Client Partnership Consultant to join our team at Sun Life Financial. As a key member of our team, you will be responsible for delivering exceptional client service and support to our clients, including DentaQuest.As a Client Partnership Consultant, you will be the primary point of contact for our...
-
Insurance Account Manager
4 weeks ago
Independence, Ohio, United States Marsh LLC Full timeAbout Marsh McLennan Agency MidwestMarsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by...
-
Insurance Relationship Manager
4 weeks ago
Independence, Ohio, United States Harrison Gray Search & Consulting Full timeJob OverviewHarrison Gray Search & Consulting is seeking a highly skilled Insurance Relationship Manager to join our team. As a key member of our client service team, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.Key Responsibilities:Manage a...
-
Wealth Management Associate
4 weeks ago
Independence, Ohio, United States Talently Recruiting Full timeJob OverviewTalently Recruiting is seeking a highly skilled Wealth Management Associate to join our team. As a key member of our wealth management team, you will be responsible for supporting our Wealth Managers in delivering comprehensive wealth management services to our clients.Key ResponsibilitiesDevelop and analyze long-range financial projections,...
-
Senior Account Manager
3 weeks ago
Independence, Ohio, United States CBIZ Operations, Inc. Full timeJob Summary:CBIZ Operations, Inc. is seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for providing exceptional service delivery to assigned clients, resolving complex customer service problems, and building strong relationships with clients and vendors.Key Responsibilities:Provide service...
-
Assistant General Manager
3 weeks ago
Independence, Ohio, United States Twin Tier Hospitality Full timeJob SummaryThe Assistant General Manager is a key member of the hotel management team, responsible for overseeing the day-to-day operations of the hotel. This includes managing the front and back of house, ensuring excellent customer service, and maintaining high standards of quality and safety.Key Responsibilities• Manage the human resources department,...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full timeJob Title: Front Desk Support SpecialistJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and prospects, processing policy change requests, and maintaining...
-
Water/Wastewater Project Manager
3 weeks ago
Independence, Ohio, United States Primary Recruiting Services Full timeJob SummaryJob Title: Water/Wastewater Project ManagerLocation: Cleveland, OhioJob Type: Full TimeBenefits: Annual Bonuses, 401K match, PTO and moreWhy Primary Recruiting Services? Opportunity to work on all aspects of a project and work on projects throughout the entire Midwest region. Ability to be part of a growing W/WW practice that has a national...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Phillip Kerber-Farmers Insurance Agency in Independence, Ohio. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and ensuring their...
-
Developmental Disabilities Case Manager
4 weeks ago
Independence, Ohio, United States ViaQuest Full timeJob SummaryAt ViaQuest Psychiatric & Behavioral Solutions, we are seeking a highly skilled Developmental Disabilities Case Manager to join our team. As a key member of our interdisciplinary team, you will provide therapeutic behavioral services to clients, develop individualized support plans, and coordinate healthcare and behavioral health...
-
Nurse Case Manager
4 weeks ago
Independence, Ohio, United States Gentiva Full timeAbout the RoleWe are seeking a compassionate and experienced Registered Nurse to join our team as a Home Health Case Manager. As a key member of our interdisciplinary team, you will provide high-quality patient care and support to patients and their families in the comfort of their own homes.Key Responsibilities:Administer skilled nursing care to clients...
-
Financial Services Professional
3 weeks ago
Independence, Ohio, United States Corebridge Financial Full timeFinancial Advisor OpportunityAt Corebridge Financial, we're passionate about helping Americans plan for and enjoy a secure retirement. As a Financial Advisor, you'll provide a personalized retirement and financial planning experience for our customers and their families.Key Responsibilities:Meet with existing and prospective clients to plan their financial...
-
Mortgage Sales Manager Lead
3 weeks ago
Independence, Ohio, United States Mutual of Omaha Mortgage Full timeJob OverviewMutual of Omaha Mortgage is a leading provider of mortgage solutions, and we are seeking a highly skilled Mortgage Sales Manager to lead our team of Loan Originators. As a Sales Manager, you will be responsible for managing a team of experienced Loan Officers, prospecting for quality leads, and working closely with processing teams to ensure...
-
Intake Specialist
3 weeks ago
Independence, Ohio, United States Educational Service Center of Northeast Ohio Full timeJob SummaryAs a Comprehensive Care Coordinator, you will play a vital role in the OhioRISE care coordination and IHBT programs. Your primary responsibility will be to conduct comprehensive assessments of referred children's ecologies to determine family and system-identified strengths, needs, resources, stressors, and sources of support. This information...
-
Customer Service Claims Specialist
1 day ago
Independence, Ohio, United States ASK Consulting Full timeWe are seeking a Customer Service Claims Specialist to join our team at ASK Consulting.Estimated Salary: $16 - $16.68 per hour (W2), based on the location in Seven Hills, OH, 44131About the Role:The Customer Service Claims Specialist will be responsible for processing claims and determining benefits due pursuant to credit card or other financial program...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States NESCO Inc Full time**Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at NESCO Inc. As a Customer Service Representative, you will be responsible for expediting the customer service claims application process, ensuring correct case assignment, and acting as a customer liaison to resolve problems and questions.Key...
-
Customer Service Representative
4 weeks ago
Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full timeJob OverviewMr. Rooter Plumbing of Columbus, Cleveland and Toledo is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive customer experience.Key...
-
Logistics Manager
1 month ago
Independence, Ohio, United States Airgas Full timeJob Title: Logistics ManagerWe are seeking a highly skilled Logistics Manager to join our team at Airgas. As a Logistics Manager, you will be responsible for assisting the Director of Logistics in ensuring customer service levels and efficiency of operations with available resources.Key Responsibilities:Implement operational performance metrics and track...