Customer Service Representative

4 weeks ago


Independence, Ohio, United States NESCO Inc Full time

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at NESCO Inc. As a Customer Service Representative, you will be responsible for expediting the customer service claims application process, ensuring correct case assignment, and acting as a customer liaison to resolve problems and questions.

Key Responsibilities:

  • Assign new claims to the appropriate claims handler.
  • Enter verbal and written application information into the claims management system.
  • Contact customers by telephone, written correspondence, and/or the claims system regarding documentation required to process a claim.
  • Communicate clearly and professionally with customers regarding all aspects of the claims process.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.

NESCO Inc. is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.



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