Event Coordinator

3 weeks ago

Litchfield Park Arizona, United States The Wigwam Full time
About Us

The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. We are a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and are a true representation of an authentic Arizona experience.

Overview

We are seeking a highly engaging, customer-focused individual to join our Sales and Marketing team as a Events and Programming Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

Responsibilities
  • Plan, organize, and execute all community events, programming, and specials hosted by The Wigwam.
  • Develop engaging events and activities that align with the resort's brand and enhance the guest experience.
  • Research trends in the hospitality, entertainment, and community engagement sectors to inspire fresh and innovative event ideas.
  • Analyze existing events and programs to identify opportunities for enhancement.
  • Design, plan, and execute a diverse range of community events, including seasonal festivals, vacation celebrations, charity events, and more.
  • Coordinate all aspects of event logistics, including vendor management, staffing, budgeting, and on-site execution.
  • Collaborate with various departments to ensure seamless event delivery and alignment with the resort's offerings.
  • Identify and build partnerships with local organizations and businesses to enhance the resort's community presence and offerings.
  • Work closely with the Director of Marketing and Marketing Manager to develop promotional strategies for events and programming.
  • Assist in creating content for promotional materials, including event descriptions, flyers, and digital content.
  • Monitor and analyze the effectiveness of events and promotions, providing insights and recommendations for future planning.
  • Gather and analyze guest feedback to continuously improve event offerings and guest satisfaction.
  • Develop detailed budgets for each event and program, outlining all anticipated costs, including venue setup, staffing, marketing, entertainment, food and beverage, permits, and any additional resources.
  • Prepare detailed financial reports after each event, including a breakdown of all costs, revenues, and profit margins.
  • Oversee the payment process for all event-related vendors, ensuring that all invoices are accurate, within budget, and paid on time.
  • Update menus as needed, including changes to pricing, dishes, or specials.
  • Create and update table tents, closure signs, and promotional materials.
  • Maintain and update hours of operation across all platforms.
  • Contribute new and creative ideas to promote revenue in each outlet.
Requirements
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Must have experience in Canva and Adobe.
  • Must be able to write effectively and creatively.
  • Must possess basic computational ability.
  • Must have excellent interpersonal and sales-related skills.
  • Must have exceptional organizational skills.
  • Must possess computer skills, including, but not limited to, use of Microsoft Word and Microsoft Excel.
  • Google Analytics experience preferred.
  • Be able to think outside the box, have excellent attention to detail, and a real passion for marketing.
  • Problem solver with determination.
  • Creativity, with a sense of professional humor.
  • Strong organizational skills.
  • Excellent writing and communication skills.
  • Ability to create and maintain positive and synergistic working relationships with all levels within the company, across vendor/partner relations, and with the JDM ownership group.
  • Ability to handle multiple tasks and meet deadlines in a dynamic/changing environment.
  • Self-motivated, organized, detail-oriented, with the ability to work independently and as part of a team.
  • Prior Marketing experience preferred.

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