Automotive Service Manager/ Assistant Manager

4 days ago


Bristol, Connecticut, United States Midas Full time

Job Title: Automotive Service Manager/ Assistant Manager

Job Summary:

We are seeking a highly skilled and experienced Automotive Service Manager/ Assistant Manager to join our team at Midas. As a key member of our team, you will be responsible for managing and directing all automotive and general service technicians in the operation of the shop. Key responsibilities include delivering exceptional customer service, overseeing complete vehicle inspections, and making comprehensive recommendations, among other duties.

Responsibilities:

  • Deliver exceptional customer service while listening and consulting customers
  • Follow up with customers, services requested, estimated completion times, etc.
  • Oversee complete vehicle inspections and make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned
  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays
  • Valid driver's license

Compensation: $60,000.00 - $90,000.00 per year

About Us: Midas is a dynamic company that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. We value sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance.



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