Automotive Service Director
3 days ago
Description:
Midas - AMG Enterprises is seeking a highly organized and detail-oriented professional to manage the workflow of our busy automotive repair shop. As an Automotive Service Director, you will be responsible for overseeing the operation of the shop, including delivering exceptional customer service, following up with customers, and leading a team of technicians.
Responsibilities:
- Deliver exceptional customer service while listening and consulting customers.
- Follow up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
- Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians' inspections, diagnosing and repairing domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Overall cleanliness and organization of the facility.
Qualifications:
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule including weekends, evenings, and holidays.
- Valid drivers license.
Estimated Salary: $70,000 per year.
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