Senior HR Business Partner

2 weeks ago

Scottsdale, Arizona, United States Troon Golf Full time
Troon Golf Senior HR Business Partner Job Description

Troon Golf, the world's largest third-party manager of golf, hospitality, and club operations, is seeking a highly skilled Senior HR Business Partner to join our team. As a key member of our Human Resources department, you will play a critical role in creating extraordinary guest and member experiences while driving the ongoing success of our associates.

Key Responsibilities:

  • Investigate and resolve associate issues and management concerns through call intake, email, hotline, and compliance & ethics system.
  • Act as the primary HR resource for property concerns arising out of employment relationships.
  • Coach managers to help strengthen leadership skills; serve as a sounding board and confidant during difficult interactions and business situations.
  • Build strategic relationships across multiple levels of executives, key leaders, and managers.
  • Lead and participate in HR projects, ensuring successful delivery within timelines and budget.
  • Partner with HR leadership to identify and analyze HR metrics to measure the effectiveness of HR programs and strategies.
  • Administer, interpret, and enforce all Company and HR policies and procedures.
  • Lead and assist HR-related aspects of new property transitions.
  • Create and maintain HR policies, procedures, forms, and related documents.
  • Coordinate and conduct periodic site visits, audits, webinars, and compliance training.
  • Address and resolve wage and hour issues and compliance.
  • Maintain and update job descriptions to ensure state/FLSA compliance.
  • Assist with sourcing job applicants, managing job postings, and other recruitment needs.
  • Collaborate with the Benefits and Leadership & Development teams as needed.

Requirements:

  • Extensive knowledge of State and Federal laws pertaining to employment.
  • Ability to maintain the highly confidential nature of HR issues and communications.
  • Knowledge of HRIS systems and payroll functions.
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other associates and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
  • A leader that helps drive change and growth across the organization.
  • Excellent communication and interpersonal skills with demonstrated ability to build collaborative relationships and influence in a positive manner.
  • Positive attitude and pro-active approach to problem-solving and addressing challenges.
  • Ability to deal with internal and external customers with patience, tact, and diplomacy and convey a positive and professional image at all times.

Preferred Qualifications:

  • Strong HR/ER experience preferably in a consultative, phone/email-based environment.
  • Heavy employee relations concentration; ER call center experience.
  • Experience with UKG software or similar HRIS platforms.
  • Facilitation experience including training, transition/onboarding, workshops, webinars, and new hire orientation.
  • Proficiency with MS Office, including Word, Excel, PowerPoint, Outlook.
  • Bilingual in English/Spanish a plus.

Certifications:

  • SPHR/PHR or SHRM-SCP/CP Certification is preferred.

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