Mobile IT Support Specialist

2 weeks ago


Farmers Branch, Texas, United States Ascend Staffing Full time
Job Overview

Salary: $38,000 - $40,000 annually + Monthly Incentives

Position Summary

Are you enthusiastic about technology and ready to embark on a career in Information Technology? As a Mobile IT Support Specialist, you will acquire practical experience by assisting in the management and upkeep of our computer systems, both hardware and software, across various locations. Your responsibilities will include facilitating new office installations, resolving technical challenges, overseeing timeclock devices, and ensuring the functionality of security systems.

Key Responsibilities

  • Travel to multiple locations to deliver onsite technical assistance.
  • Support the setup of new office environments, which includes relocating and installing office equipment.
  • Install and maintain timeclock devices and security systems.
  • Assist users with Office 365 applications and manage helpdesk inquiries.
  • Troubleshoot and maintain mobile devices, printers, scanners, and other office technology.
  • Oversee equipment inventory and ensure the proper disposal of outdated technology.
  • Carry out additional tasks as required to support the IT department.

Qualifications

  • Ability to lift up to 40 pounds.
  • Basic computer proficiency and a desire to learn.
  • Excellent communication and customer service abilities.
  • A collaborative team player with a positive mindset and attention to detail.
  • Capability to troubleshoot technical issues, both in-person and remotely.

Preferred Certifications (Not Mandatory)

  • CompTIA A+
  • CompTIA IT Fundamentals (ITF+)
  • Google IT Support

Benefits

  • Opportunity to enhance your IT skills in a project-focused setting.
  • Generous paid time off (PTO) policy.
  • Health and life insurance options available.
  • Participation in employee wellness initiatives with monthly bonuses.
  • 401(k) plan with company matching.
  • Tuition reimbursement to support ongoing education.
  • Casual Dress Fridays and occasional company-sponsored meals.

This position is ideal for individuals eager to launch their IT careers and gain invaluable experience in a dynamic and supportive atmosphere.

Company Overview
Ascend Staffing, a leading private staffing firm in the Intermountain West, has been connecting people with job opportunities since 1969. Our strength lies in our ability to deliver services when and where they are needed. We specialize in light industrial staffing, entry-level trades, and clerical positions, providing employees to a diverse range of organizations and industries. This allows us to maintain a robust pool of talent to meet varying demands.

Our mission is to collaborate with employees, clients, and the community to foster opportunities for growth and mutual success. Visit our website to learn more about our services.



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