Customer Service Representative

12 hours ago


Auburn Hills, Michigan, United States Brad Martin - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities
  • Establish and maintain strong relationships with customers, providing exceptional customer service and follow-up as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Work collaboratively with the agent team to identify customer needs and develop strategies to meet those needs.
  • Participate in ongoing training and development to stay up-to-date on insurance products and services.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented with a proactive approach to problem-solving.
  • Able to learn computer functions and work in a team environment.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please complete our application. We will follow up with you on the next steps in the interview process.



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