Office Administrator

3 weeks ago


Birmingham, Alabama, United States Primary Location Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Manager to join our team. The successful candidate will be responsible for coordinating office administration and procedures, ensuring organizational effectiveness, efficiency, and safety.

Key Responsibilities
  • Develop and implement intra-office communication protocols to enhance collaboration and productivity.
  • Streamline administrative procedures to optimize workflow and reduce errors.
  • Manage inventory control and maintain accurate records.
  • Supervise office staff and delegate tasks effectively.
  • Provide exceptional customer service and support to clients.
  • Process customer policy change requests and secure trailing documents.
  • Handle incoming claim calls and complete evidence of insurance requests.
  • Document customer contacts and maintain accurate records.
  • Ensure timely and efficient resolution of customer inquiries.
  • Stay up-to-date with new products and services to provide informed support to clients.
Requirements
  • Possess a genuine willingness to learn and adapt to new situations.
  • Display a positive and enthusiastic attitude, with excellent communication skills.
  • Be a self-starter with a sense of urgency and ability to multi-task.
  • Hold a Property & Casualty license (or be willing to obtain one).
  • Exhibit professional phone etiquette and excellent customer service skills.
  • Work well in a team environment and demonstrate a positive attitude.
What We Offer
  • Annual Base Salary + Commission + Bonus Opportunities
  • Paid Time Off (PTO)
  • Career Growth Opportunities
  • Mon-Fri Schedule

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