Customer Experience Manager

3 days ago


Madison, Wisconsin, United States Kroger Full time
Job Title

Customer Experience Manager

About the Role

This is a dynamic leadership position in which you will be responsible for creating an outstanding customer experience through exceptional service. As a Customer Experience Manager, you will establish and maintain a safe and clean environment that encourages customers to return.

Main Responsibilities
  • Promote trust and respect among associates.
  • Communicate company, department, and job-specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company/store goals.
About You

We are seeking an experienced leader who can oversee and manage the efficient operations of all functions and activities of the Front-end department. The ideal candidate must have effective communication skills, knowledge of basic math (counting, addition, and subtraction), and the ability to handle stressful situations.

Estimated Salary Range

$60,000 - $80,000 per year, depending on location and experience.



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