Sales and Customer Experience Representative

3 weeks ago


Madison, Wisconsin, United States Little Words Project Full time

We are currently hiring a Sales Associate to join our team at Little Words Project's new store in Hilldale. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and increasing customer satisfaction.

Key Responsibilities:
  • Provide personalized recommendations and share product knowledge with customers to drive sales and increase average transaction value.
  • Answer questions related to merchandise and store policies, ensuring that customers have a seamless shopping experience.
  • Process transactions accurately on the POS system, maintaining a high level of accuracy and attention to detail.

About the Job:

  • This is an exciting opportunity to join a dynamic retail environment where you will have the chance to make a real difference in people's lives.
  • You will work closely with the Store Manager and Assistant Store Manager to achieve sales targets, maintain a high level of customer service, and contribute to the overall success of the store.
  • Your responsibilities will include maintaining a tidy and well-stocked sales floor, assisting with operational tasks such as inventory intake and visual merchandising, and fulfilling in-store custom orders.

Requirements:

  • A minimum of 6 months of customer-facing experience in a retail environment.
  • Excellent communication and problem-solving skills, with a proven ability to work effectively in a team setting.
  • Prior experience working in a fast-paced retail environment is preferred, but not essential.

What We Offer:

  • A competitive salary of $45,000 - $55,000 per year, depending on experience.
  • Ongoing training and development opportunities to help you grow your career.
  • A fun and supportive work environment with a passionate team dedicated to spreading positivity and kindness.


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