Customer Experience Representative

5 days ago


Madison, Wisconsin, United States Hibbet Sports Full time

We are seeking a highly skilled Customer Experience Representative to join our team at Hibbett Sports As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and product knowledge.

About the Role

This is an exciting opportunity to join a dynamic and growing company that is passionate about delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in helping customers find the perfect gear for their active lifestyle.

The estimated salary for this role is $30,000 - $40,000 per year, depending on experience.

Responsibilities

Your primary responsibilities will include:

  • Providing outstanding customer service through effective communication and product knowledge.
  • Assisting customers in finding the right products to meet their needs.
  • Processing transactions and maintaining a clean and organized store environment.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Strong problem-solving and analytical skills.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Discounts on Hibbett Sports merchandise.


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