Healthcare Access Supervisor

2 weeks ago


New Orleans, Louisiana, United States LCMC Health Corporate Full time

Job Overview

Your role transcends traditional job responsibilities.

Your Daily Responsibilities

Ensure the accuracy of patient account details and uphold the integrity of patient information:

  • Oversees all patient access operations broadly and evaluates individual staff performance to guarantee adherence to departmental policies and procedures.
  • Manages critical revenue cycle performance queues that affect claims processing.
  • Acts as a support resource for Patient Access personnel as necessary to maintain seamless business operations.

Complete administrative tasks promptly and accurately:

  • Demonstrates responsibility in managing resources effectively by completing tasks on schedule and utilizing supplies judiciously.
  • Prioritizes the needs of both internal and external stakeholders.
  • Reviews staff performance, ensuring quality standards are met, deadlines are adhered to, and compliance with the organization's standard operating procedures is maintained. Conducts audits for insurance compliance.
  • Engages in staff recruitment, scheduling, and performance evaluation.
  • Maintains communication with leadership regarding any significant issues that may impact patient satisfaction, service timeliness, or reimbursement processes.

Oversee training and compliance audits as required:

  • Guides teams and individuals towards established priorities, clarifying roles and responsibilities.
  • Coordinates resources to achieve objectives, translating organizational goals into annual staff objectives.
  • Stays informed on regulatory changes from governmental and commercial payers, as well as federal and state healthcare laws.

Manage employee performance and departmental metrics:

  • Accurately evaluates employee strengths and areas for improvement, providing timely feedback and constructive coaching.
  • Offers challenging assignments and development opportunities, ensuring that performance goals are met or surpassed.

Monitor and manage patient flow to identify improvement opportunities:

  • Provides on-the-job training for Patient Access Representatives.
  • Addresses escalated patient and account concerns.
  • Participates in ongoing process enhancement initiatives.
  • Directs and coordinates all check-in, check-out, and financial service operations within the department.

Effectively manage additional assigned duties:

  • Participates in departmental meetings and continuing education sessions.
  • Provides insights to management on opportunities for process improvements.

Essential Qualifications

Minimum Requirements:

  • High school diploma or equivalent.
  • A minimum of 5 years of experience in insurance and authorization, with prior leadership responsibilities. This managerial role will closely collaborate with teams, providers, and clinical leadership concerning surgery, testing, and chemotherapy/infusion authorizations.

Work Schedule:

Days (United States of America)

About LCMC Health

LCMC Health is a community-driven organization. Our mission is to provide exceptional care to every individual and community in Louisiana and beyond, fostering a culture of authenticity, equity, and inclusion.

Your Contributions

  • Deliver compassionate healthcare.
  • Inspire positivity in others.
  • Infuse your work with passion.
  • Maintain honesty and empathy in all interactions.
  • Embrace uniqueness in care delivery.
  • Focus on solutions rather than obstacles.
  • Encourage diverse ideas and perspectives.
  • Celebrate individuality.

We welcome diversity.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Note: This job summary is intended to convey the general nature and level of work performed by individuals in this position. It is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to modify responsibilities as necessary to meet organizational needs.

Important Application Information:

  1. Complete your application thoroughly to avoid delays.
  2. We may verify your previous employment and background for quality assurance.
  3. Applications are inactive after 6 months; a new application will be required.
  4. Proof of citizenship or immigration status will be necessary to confirm your eligibility to work in the United States.


  • New Orleans, Louisiana, United States LCMC Health Corporate Full time

    Position Overview Your role transcends traditional job expectations. Your Daily Responsibilities Ensure the accuracy of patient account details and uphold the integrity of patient information: Oversees all patient access workflows and evaluates individual performance to guarantee adherence to departmental policies and procedures. Manages critical revenue...


  • New Orleans, Louisiana, United States LCMC Health Corporate Full time

    Position OverviewYour role transcends traditional job expectations.Your Daily ResponsibilitiesEnsure the accuracy of patient account details and uphold the integrity of patient information:Oversee all patient access operations generally and monitor individual staff performance to guarantee adherence to departmental policies and procedures.Manage critical...


  • New Orleans, Louisiana, United States Ochsner Health System Full time

    Join Our Team at Ochsner Health System Since our inception in 1942, we have continually evolved, yet our unwavering commitment to serve, heal, lead, educate, and innovate remains steadfast. At Ochsner, every accolade, every milestone, and every patient success story is a testament to the dedication of our remarkable staff. Whether you interact with patients...


  • New Orleans, Louisiana, United States Children's Hospital New Orleans Full time

    Position OverviewAs a vital member of our healthcare team, the Patient Access Associate plays a crucial role in ensuring a seamless experience for patients as they navigate the registration and admissions process. This position is not just about administrative tasks; it is about making a meaningful impact on the lives of those we serve.Your...


  • New Orleans, Louisiana, United States LCMC Health Full time

    OverviewAs a vital member of our team, the role of a Patient Access Representative goes beyond mere tasks; it is an opportunity to make a meaningful impact. In this position, you will serve as the initial point of contact for patients, ensuring a seamless experience as they navigate the healthcare system. Your attention to detail and commitment to...


  • New Orleans, Louisiana, United States LCMC Health Full time

    Your Role:As a Healthcare Access Coordinator, you play a crucial administrative role, often serving as the initial point of contact for patients. Your contributions are essential to the well-being of every individual we serve at LCMC Health.Key Responsibilities:Welcome patients, guests, and family members both via phone and in person, ensuring they are...


  • New Orleans, Louisiana, United States LCMC Health Full time

    Overview:Your role extends beyond mere responsibilities; it is integral to patient care.Your Daily Responsibilities:Patient Interaction:- Welcome patients, families, and visitors via phone and in-person.- Schedule appointments with the appropriate healthcare provider, ensuring accuracy and convenience.- Review patient data to prevent duplicate records and...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled travel nurse to fill a Medical Intensive Care Unit position.Job RequirementsSpecialty: Medical Intensive Care UnitDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelAccess Healthcare offers a competitive pay package based on 12 hour shifts and 36 hours per week, with a tax-free stipend amount to be...

  • Travel Nurse RN

    4 days ago


    New Orleans, Louisiana, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse RN for a travel nursing job in a Progressive Care Unit.Job DetailsSpecialty: Progressive Care UnitDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelOur pay package is based on 12 hour shifts and 48 hours per week, with a tax-free stipend amount to be determined.About Access HealthcareAccess Healthcare...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a skilled travel nurse RN for a PCU - Progressive Care Unit position in a dynamic healthcare setting.Key ResponsibilitiesProvide high-quality patient care in a fast-paced PCU environmentCollaborate with interdisciplinary teams to develop and implement patient care plansMonitor and manage patient conditions, including...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job DetailsAccess Healthcare is seeking a travel nurse RN for a medical intensive care unit position.Key Responsibilities:Provide high-quality patient care in a medical intensive care unit setting.Collaborate with healthcare professionals to develop and implement effective patient care plans.Monitor and manage patient conditions, including vital signs and...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Access Healthcare is seeking a travel Certified Surgical Technologist for a challenging role.Job DetailsSpecialty: Certified Surgical TechnologistDiscipline: Allied Health ProfessionalShift: 12 hours, daysEmployment Type: TravelThe selected candidate will work in a dynamic environment, providing exceptional support to the healthcare team.About Access...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job OverviewAccess Healthcare is seeking a skilled travel nurse to join our team in a dynamic oncology setting.Key ResponsibilitiesProvide high-quality patient care as a registered nurse in an oncology unit.Collaborate with interdisciplinary teams to develop and implement patient care plans.Administer medications and treatments as prescribed by...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job Title: Travel Nurse RN PositionWe are seeking a skilled Travel Nurse RN to join our team at Access Healthcare.Job Summary:As a Travel Nurse RN, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment. This is a fantastic opportunity to work with a reputable healthcare organization and gain valuable...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job OverviewAccess Healthcare is seeking a skilled travel nurse to fill a Neuro ICU position.Key Responsibilities:Provide high-quality patient care in a Neuro ICU setting.Collaborate with interdisciplinary teams to develop and implement patient care plans.Conduct thorough assessments and evaluations to identify patient needs.Develop and implement...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job Title: Traveling Surgical TechnologistJob Summary:Access Healthcare is seeking a skilled Certified Surgical Technologist for a travel assignment in a dynamic healthcare environment. As a Surgical Technologist, you will play a vital role in ensuring the smooth operation of surgical procedures, maintaining a safe and efficient environment for patients and...

  • Travel Nurse RN

    1 day ago


    New Orleans, Louisiana, United States Access Healthcare Full time

    Job Title: Travel Nurse RN - Progressive Care UnitJob Summary:Access Healthcare is seeking a skilled Travel Nurse RN to fill a PCU - Progressive Care Unit position in a dynamic healthcare setting. As a Travel Nurse RN, you will provide high-quality patient care and work collaboratively with the healthcare team to ensure excellent patient...

  • Travel Nurse RN

    4 days ago


    New Orleans, Louisiana, United States Access Healthcare Full time

    Access Healthcare is seeking a skilled travel nurse to fill a Medical Intensive Care Unit position in a dynamic healthcare setting.Job DetailsSpecialty: Medical Intensive Care UnitDiscipline: Registered NurseDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelOur pay package is based on 12 hour shifts and 36 hours per week, with...


  • New Orleans, Louisiana, United States Access Healthcare Full time

    Job Title: Travel Nurse RN PositionJob Summary:Access Healthcare is seeking a skilled travel nurse RN to fill a challenging oncology nursing position. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our healthcare team.Job...

  • Travel Nurse RN

    22 hours ago


    New Orleans, Louisiana, United States Access Healthcare Full time

    Job Title: Travel Nurse RN - Medical Intensive Care UnitJob Summary:Access Healthcare is seeking a skilled Travel Nurse RN to fill a Medical Intensive Care Unit position in a dynamic healthcare setting. As a Travel Nurse RN, you will have the opportunity to work in a fast-paced environment, providing high-quality patient care and collaborating with a...