Automotive Service Manager

2 weeks ago


Trussville, Alabama, United States Express Oil Change & Tire Engineers Full time

Job Summary

The Lead Automotive Technician is a key member of our team at Express Oil Change & Tire Engineers, responsible for delivering exceptional customer service and ensuring the highest quality of work in our automotive repair services.

Key Responsibilities

  • Perform advanced car maintenance and repair tasks, inspecting vehicles for potential problems and troubleshooting issues to ensure vehicle performance and customer satisfaction.
  • Apply in-depth automotive repair knowledge to diagnose and repair complex issues.
  • Provide top-notch customer service, ensuring a positive experience for our customers.
  • Inspect, replace, and/or repair defective parts while performing preventative maintenance on automobiles.
  • Stay up-to-date with the latest automotive technology and techniques through continuous learning and training.
  • Demonstrate behaviors consistent with our company's vision, mission, and core values in all interactions with customers, coworkers, managers, and suppliers.
  • Adhere to all company policies, procedures, and safety standards.
  • Maintain a safe, clean, and organized work area.

Requirements

  • A minimum of 4 years' automotive service, automotive mechanic, and/or engine diagnostic experience in a professional capacity.
  • ASE Certification preferred, but not required.
  • Must have Technician Tools.
  • Valid driver's license.
  • Ability to operate and drive vehicles.
  • Ability to pass a pre-employment drug test and background screen.
  • Effective communication and interpersonal skills.
  • Top-notch customer service skills with a desire to build long-term trust and relationships with our customers.

Additional Information

  • All information will be kept confidential according to EEO guidelines.
  • Prolonged periods of standing, stooping, and bending.
  • At times, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects.
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials.


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