Customer Service Lead

4 days ago


Trussville, Alabama, United States Circle K Stores, Inc. Full time
Customer Service Representative Position

Welcome to Circle K Stores, Inc. We are currently seeking a dedicated individual to fill the role of Lead Customer Service Representative.

This is an exciting opportunity for someone who enjoys interacting with customers and is looking for a role that offers flexibility in working hours.

Key Responsibilities:

  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Lead and manage a team of customer service representatives to achieve service quality goals.
  • Develop and implement strategies to improve customer service and experience.
  • Collaborate with other departments to ensure seamless customer service delivery.

Requirements:

  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Experience in customer service or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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