Customer Service Lead
4 days ago
Welcome to Circle K Stores, Inc. We are currently seeking a dedicated individual to fill the role of Lead Customer Service Representative.
This is an exciting opportunity for someone who enjoys interacting with customers and is looking for a role that offers flexibility in working hours.
Key Responsibilities:
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Lead and manage a team of customer service representatives to achieve service quality goals.
- Develop and implement strategies to improve customer service and experience.
- Collaborate with other departments to ensure seamless customer service delivery.
Requirements:
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Experience in customer service or a related field.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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