Technical Documentation Specialist

1 day ago


Harrisburg, Pennsylvania, United States Genesis Systems, Inc. Full time
Job Overview

We are seeking a highly skilled Technical Documentation Specialist to join our team at Genesis Systems, Inc. This individual will be responsible for creating high-quality technical documentation for multiple software applications.

The ideal candidate will have outstanding technical writing skills, superior communication and organization skills, and the ability to work with various computer programs such as Word, Excel, PowerPoint, Project, Visio, RoboHelp, Camtasia, Adobe Acrobat, and Photoshop.

Key Responsibilities:

  • Author clear, detailed, professional, and visually well-designed technical documentation (help guides, training videos, training materials, etc.)
  • Develop conceptual diagrams, process flows, data models, prototypes, user interface designs, use cases, and screen layouts
  • Prepare training materials (user guides, quick reference guides, online documentation, and web help pages) and provide software training to customers
  • Review, update, and edit existing documentation for structural consistency, technical accuracy, clarity, grammar, and spelling

Requirements:

  • B.A. / B.S. in English, Technical Writing, Computer Science or other related field, or equivalent professional writing and training experience
  • Experience as a trainer for a software development group is highly desired
  • 3+ years of previous experience a plus

Compensation: We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, and a comprehensive benefits package including company-paid health care, dental & vision coverage, 401(k) and life & disability insurance.



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