Technology Support Specialist

6 days ago


Harrisburg, Pennsylvania, United States Central Dauphin School District Full time

Central Dauphin School District is seeking a Technology Support Specialist to provide technical support for its technology infrastructure.

Job Summary

This role is responsible for delivering high-quality technical support to district staff and students, ensuring seamless technology operations throughout the school year.

Key Responsibilities
  • Provide timely and effective support for all technology-related issues
  • Deploy, configure, and troubleshoot hardware and software systems
  • Collaborate with end-users to resolve technical problems and improve overall user experience
  • Develop and maintain documentation for technical procedures and best practices
Requirements
  • Bachelor's degree in Computer Science or related field preferred; equivalent combination of education and experience considered
  • Minimum 2 years of experience in PC/network support, with a strong understanding of Windows OS, MAC/OSX operating systems, and mobile device management
  • CompTIA A+, CompTIA Network+, and ITIL Foundations certification required; willingness to pursue additional certifications as needed
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
Salary and Benefits

The estimated salary for this position is $44,964.00 annually, commensurate with experience. Benefits include health insurance, retirement plan, and paid time off.



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