Technical Support Specialist
4 days ago
At Signature Staffing, we are seeking a skilled Technical Support Specialist to join our team in Chester, PA. This is a full-time position working Monday through Friday from 8am-5pm.
About the Role:- Provide technical assistance and support to end-users via phone for hardware, software, and systems.
- Investigate and resolve computer software and hardware problems of users.
- Collaborate with technical and non-technical colleagues to research problems and find solutions.
Responsibilities:
- Resolve user inquiries and issues related to computer hardware, software, and systems.
- Utilize knowledge of Microsoft-based operating systems, specifically Windows 7 and Office 365.
- Support users with limited knowledge of computers, software, and hardware.
Requirements:
- Experience with call tracking and ticketing software.
- Attention to detail and ability to be resourceful using supplied documentation.
- Strong communication skills and telephone manner.
- Excellent organizational skills.
- Basic User & Security Group Active Directory administration.
- Knowledge of Microsoft-based operating systems with an emphasis on Windows 7 and Office 365.
- Experience with using and troubleshooting Office 365 within a network environment.
- A self-motivated achiever who gains satisfaction from providing excellent customer service.
The ideal candidate will have at least 5 years of previous IT Service Desk and/or Call Center experience. Estimated salary for this role is $21 per hour.
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Technical Support Specialist
3 weeks ago
Harrisburg, Pennsylvania, United States HP Inc. Full timeJob OverviewThis is a limited-term position at HP Inc. where you will lead technical support for end users and authorized service providers.You will utilize proactive monitoring methods to identify opportunities for preventing problems and enhancing customer experiences.The role requires maintaining high customer satisfaction levels, addressing...
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Technical Support Specialist
3 weeks ago
Harrisburg, Pennsylvania, United States HP Inc Full timeJoin HP Inc as a Technical Support Specialist in a Limited Term position, where you will lead technical support for end-users and authorized service providers. You will utilize proactive monitoring to prevent issues and maintain high customer satisfaction levels.Key ResponsibilitiesMaintain high customer satisfaction by clarifying customer requirements and...
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Technical Support Specialist
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