Customer Relations Specialist

5 days ago


Greenwood, South Carolina, United States Hart Kittle Full time
Customer Relations Representative

As a Customer Relations Representative with Hart Kittle - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.

Responsibilities:
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate clients about insurance options, tailoring solutions to their unique needs.
  • Utilize excellent communication skills to efficiently meet customer needs while promoting business development.
Qualifications:
  • Dedication to customer service and a passion for building strong relationships.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and collaborate with other agency team members.
  • Proactive problem-solving skills to address customer concerns and resolve issues efficiently.
Benefits:
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

We are a busy office looking for a motivated and customer-focused individual to join our team. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, we encourage you to consider this opportunity.



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