Child and Family Support Specialist

2 weeks ago

Hampton, Virginia, United States Restart Services Full time
Job OverviewPosition Title:
Family Support Worker (FSW)

Job Category:
Human Services

Work Environment:
Community-Based

Reports to:
Family Support Supervisor

Employment Type:
Full-time

ROLE SUMMARY:

The Family Support Worker (FSW) plays a vital role in delivering a wide range of services aimed at addressing the challenges faced by families and enhancing their preventive capabilities through a strengths-based and solution-oriented approach.

The FSW collaborates closely with families to avert the need for out-of-home placements for children and to support family reunification following foster care placements.


KEY RESPONSIBILITIES:

The FSW will:

  • Work effectively with clients to implement recommendations from various stakeholders including human services and community organizations.
  • Participate in all necessary meetings with clients and relevant stakeholders.
  • Enhance clients' parenting abilities through modeling and coaching techniques.
  • Facilitate therapeutic supervised visitations when required.
  • Assist clients in achieving the objectives outlined in their Family Intervention Plan (FIP).
  • Connect clients with appropriate community-based resources.
  • Provide transportation as needed and remain adaptable to manage crisis situations.

WORK SETTING:

The FSW primarily operates within the community, engaging with families. Responsibilities include case coordination, goal setting, service linkage, advocacy, education, and evaluation. Community interactions encompass various entities such as human services departments, social security offices, community service boards, courts, educational institutions, potential employers, and child support enforcement agencies.

The FSW dedicates approximately five hours per week to each case, with early morning, evening, and weekend work being common.


SPECIFIC DUTIES:
  • Conduct weekly interactions with the Case Service Coordinator and Parent/Guardian.
  • Model and instruct problem-solving strategies.
  • Deliver diverse interventions in line with FIP goals.
  • Maintain accurate, comprehensive, and confidential records reflecting timely assessments and service delivery.
  • Prepare and submit reports as required, adhering to agency policies regarding transmission methods and timeliness.
  • Attend all necessary training sessions, regular meetings, and scheduled individual and group supervisions.
  • Provide transportation when necessary.
  • Assist clients in developing essential skills such as budgeting, parenting, and child development.
  • Monitor home environments to ensure safety and well-being.
  • As a mandated reporter, promptly report any suspicions of abuse or neglect.

SKILLS REQUIRED:
  • Ability to build positive relationships with children and families.
  • Demonstrated active listening skills.
  • Empathetic approach to client interactions.
  • Capability to work independently.
  • Maintain composure under pressure.
  • Encourage self-confidence in others.
  • Strong organizational skills.
  • Ability to delegate tasks effectively.
  • Collaborate and advocate with various stakeholders.
  • Flexibility in adapting to changing situations.

QUALIFICATIONS:

A Bachelor's Degree in Human Services or related fields (e.g., Social Work, Counseling, Psychology, Sociology, Child Development, Special Education, Criminal Justice) is required. A minimum of one (1) year of relevant experience is necessary for candidates with the applicable degree. Alternatively, candidates without a Bachelor's Degree must possess at least five (5) years of experience working with at-risk populations.

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