Installation Coordinator

2 weeks ago

Aberdeen Maryland, United States The Container Store Inc. Full time
Job Summary

The Container Store Inc. is seeking a highly skilled Installation Coordinator to join our team. As an Installation Coordinator, you will play a vital role in ensuring the smooth execution of installation services.

Key Responsibilities
  • Collaborate with the Regional Installation Manager to oversee all installation business aspects.
  • Manage and verify the quality and completeness of orders from distribution/manufacturing sites.
  • Monitor installation availability and capacity.
  • Ensure installers have necessary tools and materials.
  • Provide phone support to field technicians and assistants.
  • Assist in training and developing new and existing installers.
  • Manage daily check-in/check-out of van keys and garage remotes.
  • Perform weekly van checks to ensure cleanliness and safety.
  • Maintain open communication with the management team and other departments.
  • Deliver products to installers and assist with unloading/staging.
  • Perform customer installations and service orders as needed.
  • Maintain accuracy and competency levels among installers.
  • Identify and implement process improvement opportunities.
  • Ensure adherence to established policies and procedures.
  • Maintain punctuality and a consistent work schedule.
  • Handle confidential company and customer information discreetly.
  • Perform additional tasks and duties as requested.
Requirements
  • Ability to embody the TCS brand values: matchless, fun, authentic, team-focused, and life-changing.
  • Flexible and positive attitude with a passion for knowledge.
  • College degree, preferred.
  • 2-5 years of experience in installation/management/contractor relations.
  • Able to commute to the Aberdeen area.
  • Valid driver's license and ability to travel 25% annually, as required.
  • Capability to work alertly and safely.
  • Proficient in MS Office.
  • Commitment to scheduled hours with flexibility for additional hours.
  • Effective communication skills, both oral and written.
  • Ability to prioritize and focus on high-value tasks.
Physical Demands
  • Standing: 50%
  • Walking: 50%
  • Sitting: 0%
  • Use of Hands: 80%
  • Reaching With Hands and Arms: 80%
  • Climb and Balance: 40%
  • Stoop and Kneel: 40%
Equal Opportunity Employer

The Container Store Inc. is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination.

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