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Installation Coordinator
2 months ago
The Container Store Inc. is seeking a highly skilled Installation Coordinator to join our team. As an Installation Coordinator, you will play a vital role in ensuring the smooth execution of installation services.
Key Responsibilities- Collaborate with the Regional Installation Manager to oversee all installation business aspects.
- Manage and verify the quality and completeness of orders from distribution/manufacturing sites.
- Monitor installation availability and capacity.
- Ensure installers have necessary tools and materials.
- Provide phone support to field technicians and assistants.
- Assist in training and developing new and existing installers.
- Manage daily check-in/check-out of van keys and garage remotes.
- Perform weekly van checks to ensure cleanliness and safety.
- Maintain open communication with the management team and other departments.
- Deliver products to installers and assist with unloading/staging.
- Perform customer installations and service orders as needed.
- Maintain accuracy and competency levels among installers.
- Identify and implement process improvement opportunities.
- Ensure adherence to established policies and procedures.
- Maintain punctuality and a consistent work schedule.
- Handle confidential company and customer information discreetly.
- Perform additional tasks and duties as requested.
- Ability to embody the TCS brand values: matchless, fun, authentic, team-focused, and life-changing.
- Flexible and positive attitude with a passion for knowledge.
- College degree, preferred.
- 2-5 years of experience in installation/management/contractor relations.
- Able to commute to the Aberdeen, MD area.
- Valid driver's license and ability to travel 25% annually, as required.
- Capability to work alertly and safely.
- Proficient in MS Office.
- Commitment to scheduled hours with flexibility for additional hours.
- Effective communication skills, both oral and written.
- Ability to prioritize and focus on high-value tasks.
- Standing: 50%
- Walking: 50%
- Sitting: 0%
- Use of Hands: 80%
- Reaching With Hands and Arms: 80%
- Climb and Balance: 40%
- Stoop and Kneel: 40%
The Container Store Inc. is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination.
