Front Desk Associate

2 days ago


Chicago, Illinois, United States Fitness Formula Clubs Full time
{"title": "Front Desk Attendant", "description": "Overview

We are seeking a highly motivated and customer-focused Front Desk Attendant to join our team at Fitness Formula Clubs. As a Front Desk Attendant, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all who visit our club.

Responsibilities
  • Provide exceptional customer service to members and guests
  • Check-in members and guests to the club
  • Act as liaison between current and prospective members and the Membership Department
  • Answer incoming calls professionally
  • Field all member questions, concerns, and complaints
  • Perform opening and closing functions regarding the front desk
  • Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
  • Attend all required department and club staff meetings
  • Provide a clean, safe, and healthy environment for members, guests, and co-workers
What We Offer
  • Competitive hourly rate of $16.20
  • Opportunities for professional development and growth
  • Complimentary club membership to use any of our FFC locations
  • 25% discounts on spa, retail, and fitness classes
  • Employee appreciation programs
  • Various fringe benefits, including Nationwide Pet Insurance and T-Mobile Unlimited Talk, Text, and Data
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a variety of shifts, including early mornings and weekends
  • Excellent communication and interpersonal skills
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you"}



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