Event Success Manager

4 weeks ago


San Francisco, California, United States OnTrack Tech Group, Inc. Full time
Job Title: Event Success Manager

OnTrack Tech Group, Inc. is seeking a highly skilled Event Success Manager to join our team. As an Event Success Manager, you will be responsible for ensuring the successful execution of client events from creation to completion.

Key Responsibilities:

  • Manage client relationships and ensure timely communication
  • Coordinate event preparation and troubleshooting
  • Collaborate with the development team to identify and track issues
  • Lead client training sessions and create training guides
  • Assist with managing clients worldwide across multiple time zones

Requirements:

  • Technically proficient in web-based systems
  • Proficient in communication tools
  • Experience in Customer Support tools
  • Preferred: Basic knowledge in Photoshop or mapping systems
  • Preferred: Multi-lingual
  • Preferred: Live event experience

Working at OnTrack Tech Group, Inc. means being part of a team that brings complex event operations to life with proprietary technology. We have successfully worked in some of the world's largest and most complex events.


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